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FAQ

Frequently Asked Questions

Diamonds

Always store your diamond jewellery separately to avoid scratches, as different stones have varying hardness levels. They should be stored in their original jewellery boxes or soft pouches to maintain it. As beautiful and delicate the diamonds are, they can be cleaned by warm soapy water and soft brush. Do not use any harsh chemical on the diamonds. 
You can give your pieces to us for cleaning and repair if needed.

Gold & Silver

All metals should be placed and worn seperately than other jewellery. It would help in avoiding discoloration of the gold or silver. Do not use any harsh chemicals or household products. We do not recommend any labour work, swimming or applying chemicals such as perfumes or hairspray on the jewellery.
As the metals naturally discolour due to various reasons, you can give us your pieces for polishing.

Gemstones

All gemstones should be cleaned with soft cloth and avoid using any chemicals on them. As they are also as delicate as other materials, we recommend you put your jewellery in their original boxes or soft pouches when you are not wearing them. 

Any harsh chemical used on the diamonds, gemstones or gold will cause dullness and erosion of the pieces and jewellery. Please consult the experts at Aarya Gems to find out more about diamond and metal care to preserve your shining pieces for longer period. 

For any questions or enquiries about care and repair, please call us at +852-37058964, email us at aaryagemsltd@gmail.com or book an appointment

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